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Abt.com Customer FAQ

Top Answers & How-to Guides

What is Abt.com's Phone Number?

The question we are asked most often is about how to talk to Abt.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Abt.com customer service, get an answer now.

Recent Abt.com Customer Questions

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Order Management

How do I cancel my order?

To cancel an order on Abt.com, prompt action is essential as it depends on the order's status. If unprocessed, log into your...

Can I track my order?

Abt.com provides order tracking for customers to monitor their purchases. After an order is made, a confirmation email with...

Can I modify or change my order after it's been placed?

Modifying an order on Abt.com is possible only if it is still in the processing phase and has not yet shipped. Customers can...

Payment & Financing

What payment methods do you accept?

Abt.com provides various payment methods such as major credit cards like Visa and MasterCard, as well as PayPal for added...

Do you offer financing options?

Abt.com provides financing options to help customers manage larger purchases by allowing payment over time. Various plans are...

Do you offer a price guarantee?

Abt.com has a price guarantee policy allowing customers to request a price match for identical products at lower prices from...

Returns & Refunds

What is your return policy?

Abt.com offers a return policy allowing most items to be returned within 30 days of delivery. Products must be in original...

How do I return an item?

Returning an item to Abt.com involves understanding the return policy and initiating a return within the allotted timeframe....

Shipping Information

How long does shipping take?

Shipping duration varies based on the chosen method, destination, and product availability. Standard shipping usually takes...

Do you offer international shipping?

Abt.com mainly serves U.S. customers and does not directly provide international shipping. However, international customers can...

What should I do if my item is damaged during shipping?

If an item from Abt.com arrives damaged, inspect it, take photos for documentation, and check the return policies on their...

Product Information

Do you offer installation services?

Abt.com does offer installation services for various items, especially in appliances and electronics. Customers can select...

What brands do you carry?

Abt.com carries a diverse range of brands in various categories, including Whirlpool, KitchenAid, Samsung for appliances, and...

Are all items listed online available in-store?

Not every item listed on Abt.com can be found in-store. Inventory often differs, and online selections may include exclusive...

Sales & Promotions

Are there any sales or promotions currently running?

Abt.com regularly features various sales and promotions, such as discounts and seasonal events. To stay updated, visit the...

Can I request a price match?

Abt.com allows price matching for identical items if a customer finds a lower competitor price, subject to conditions. These...
We look to the Abt.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Abt.com issues reported to GetHuman
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