Ancestry.com मुद्दों को हल करने के लिए कदम गाइड द्वारा कदम

Instructions to help with popular customer service issues

Popular Ancestry.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Ancestry.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Ancestry.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Ancestry.com customers

Please fix the matches that are my relatives from appearingvon my husbands Darius Janik...
I have an acct. Lynda Dollar Janik.and my husband Darius Janik to get his own acct. To...
you auto charged after I told i did not want to renew
I have since changed my email and phone number and when I try to sign in to my account...
I want you to stop debiting my account every month
Every month you keep debiting out of my account and I want it to stop
Called and cancelled free trial and subscription few days ago was assured by agent a fu...
I thought I cancelled my subscription in time and I still got charged **.** and it caus...
I sent in my salava for DNA results. I have never received my results in the mail. My n...
When will I know that you all have received my test back and when will I start getting...
Hello, I ordered * DNA test and sent them out on the same day. My husband has already r...
I sent your saliva sample package many months ago, filled as per your directions, but I...
I didn’t mean to get the membership I hit the wrong button on my phone
I want to cancel my subscription
Cant find my DNA ancestry purchased many years back. *****@***.com how do i find main page.
Have not received my test resolts over * months ago**D L Land H*S-*Y*Z-*N*K-*R*B**Regards
I saw a subscription recently for * months priced **.**. *I can't find it now. *Is it s...
I have not been notified of a son who was notified * weeks ago my son is now designated...
See more issues reported by Ancestry.com customers

Does GetHuman write how-to guides because they are a partner of Ancestry.com?

GetHuman has no affiliation whatsoever with Ancestry.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Ancestry.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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