Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
Want to cancel service
I need them to call me about my secrive
I need to talk to some about my bill
need to start new service. I would like to price a bundle for tv and internet.
I am*Changing my billing method and would like to speak to customer service about it.
My credit card was charged on the **th but I no longer have service and haven't been bi...
I need to make changes to my bill but it is not allowing me to do so online or phone
I’m trying to pay my bills use a different card.
I got a text saying my service was restored. My service is out
Utility box hit by car wires exposed. Worst company I have ever dealt with trying to c...
I have an Xfinity refund check from previous home service which needs to be reisssued...
Double audio, did not respond when I entered *
Billing Questions:*Aug bill bill $**.***Sept. Bill $**.***What happned?*I am now being...
Not seeing Comcast menu and not able to select channels but still able to get Netflix a...
Xfinity mobile. I need to order esim
Broke. Equipment: our plug-in (receptacle) is damaged which is a fire hazard now seeing...
Still waiting for my Internet to be connected. The technician said someone will come an...
My TV are not working tried to resolve with tech support but still not working I'd like...
See more issues reported by Comcast customersGetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.