Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
Wish to find out how long my contract has remaining
I have been trying to get my full service hook up for a year and a half. Your staff is...
DVR recordings are not showing up on tv.
Internet extremely slow, doesn't load tabs set, can take several minutes to proceed.
My internet and cable is continually not working. I work from home and need my internet...
we have Comcast Cable wiring laying against our garage roof. we need Comcast service o...
Never received replacement equipment they were sending me.
Trying to find what card u have on file so I can pay my bill
Me and my family have been diagnosed with Covid **. I have been outta work for three we...
My box is on but my online is not
Billing my service has been turned off and he said call this number and pay ** and set...
I want the internet charges to show on bill
Will Xfinity match T Mobile $*** month offer?
Your letter to me of "undated" requests I chat with you about a preferred email address...
Spotty internet for a lot of money. thinking of switching internet providers.
I need help or I'm canceling services
I would like to know the model number of my comcast business router, and if it is multi...
I was overcharged due to a billing mistake YOU made. I need a LIVE AGENT PLEASE? So you...
See more issues reported by Comcast customersGetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.