How Do I Set Up Autopay for My Cox Communications Bill?

Cox Communications services work on a subscription basis. You can set up automatic payments to pay your Cox bills. There are three ways of doing so. You can either add it from your bill, when paying your bill or using the Cox mobile app. If you have any issues, feel free to contact customer service.

How Do I Set up Autopay for My Cox Communications Bill?

Cox Communications is an American home automation company. They offer high speed internet, television, cable and home security solutions.

Some of the services by Cox Communications work on a subscription basis meaning you make regular payments every month. You can choose to set your bill to be automatically paid using a Cox feature known as EasyPay.

Cox EasyPay is a safe and automatic payment program using which automatic bill payments can be made from your preferred payment platform. There are tremendous benefits to having EasyPay including making payments on time and avoiding late fees, it is great for planning and saves you the hassle of making payments every month among other benefits.

Adding Autopay to Cox Bill

You can register for Cox Communication's EasyPay through the following ways:

Add EasyPay Directly from your Bill

You can add autopay directly from your Cox Communications bill using the following steps:

  1. Launch your web browser and open the Cox Communications website.
  2. Click ‘Sign In to My Account' from the website's homepage.
  3. Input your log in details (user ID and password) and log in to your account.
  4. Go to the ‘Billing' section and under ‘Automatic Payments' click ‘Change.'
  5. You should see a ‘How would you like to Pay?' section in the subsequent page. Check and see if your preferred payment method is listed.
  6. If listed, click the payment method and then click ‘Add payment method.'
  7. If not listed, you should click the plus icon next to the ‘Add Payment Method' tab.
  8. On the next page, you will be presented with the option to add a savings or checking account. You can also add a debit or credit card.
  9. Once you have input all the necessary details, click ‘Add Payment Method.'
  10. You will be redirected to the ‘Review your EasyPay enrollment' page which displays the details of your account and payment method.
  11. Review the details about the payment method and ensure they are correct.
  12. Check the box after reading to agree to the ‘EasyPay and One-Time payment' Terms and Conditions.
  13. You should be directed to a confirmation page that shows the change to EasyPay was successful.

Add Easypay when Paying your Bill

You can also add EasyPay to your account when paying for your Cox Communications bill. The process is as follows:

  1. Launch your web browser and open the Cox Communications website.
  2. Click ‘Sign In to My Account' from the website's homepage.
  3. Input your log in details (user ID and password) and log in to your account.
  4. Go to the ‘Billing' section click ‘Make a Payment.'
  5. On the next page, enter your payment information.
  6. In the ‘Additional options' section check the ‘Use this payment information to enroll in automatic payment with EasyPay' box.
  7. Click ‘Submit.'
  8. You will be redirected to the ‘Review details and submit payment page' where you should scrutinize your details.
  9. Check the ‘I have read and agree to the One Time Payment and EasyPay Terms of Service' box.
  10. Click ‘Submit.'

You should be presented with a confirmation page showing the EasyPay enrollment was successful.

Add EasyPay from the Mobile App

You can also set up autopay directly from the Cox Communications app using the following steps:

  1. Open the app from your phone or any other mobile device.
  2. Sign in to your account if you are not logged in already.
  3. Click ‘View Billing Options' on the main menu.
  4. Click ‘Set up Automatic Payments.'
  5. Choose the payment method you prefer and enter the necessary information.
  6. Check the Terms of Service agreement checkbox.
  7. Click ‘Preview Details' and if fine click ‘Submit.'

If you have any trouble setting up autopay on Cox, contact customer support.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Set Up Autopay for My Cox Communications Bill?

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