Optus मुद्दों को हल करने के लिए कदम गाइड द्वारा कदम

Instructions to help with popular customer service issues

Popular Optus How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Optus customer care issues, it is something that we often do for larger companies. A larger company example would be our Air Canada how to guides page. And also our Experian guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Optus problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optus customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optus customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optus customers

Trying to ring ************ optus said number incomplete???
Hi! I have told that my account is cancelled last ** juiy at optus queen street branch...
Query for additional $**.** on bill.
I got a phone plan and can not afford it, I would like to hand the phone back in
My plans expires on ****.What I need to know is can I keep the same plan,at a cheaper p...
I just had a phone call from Optus support (Phillipines I guess) regarding Job...
I have a plan it was a ** plan but some how it’s gone to a **.** plan it was on my part...
An employee at the Belmont Optus store was incredibly rude, and fed us misinformation o...
Where do I start I was contacted via phone call on May * to sign up with a ** month pla...
I have problem with the internet transfer*I ahve contacted you several times * last cha...
I want to whether my device is active or not
My home phone not working since I have been with NBN you did ask me to fill in form to...
I have been connected with NBN for * month now but my home phone (land line ) not work...
I need the nu.umber of my dongle
My sim won’t activate on my phone
* days ago I recharged my phone with a ** dollar recharge. I usually only recharge with...
Last Thursday May *, I telephoned Optus to find out why my husband's email was not work...
I currently have a pre-paid plan with Kogan. During February*March, there was an illega...
See more issues reported by Optus customers

Does GetHuman write how-to guides because they are a partner of Optus?

GetHuman has no affiliation whatsoever with Optus, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optus have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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