How Do I Reset My Spotify Account If I No Longer Have the Email Account Associated with My Account?

If you're having trouble resetting your Spotify account, there are a few things you can try. The first step is to contact customer support. They can help you get your account reset without too much trouble. You can also try using a different email address or reset your password. Customer support will help you get your account up and running in no time.

Dec 9, 2022

Have you ever tried to reset your Spotify account, only to find that the email address associated with your account is no longer active? It's frustrating, but it doesn't have to be. Follow this guide, and you'll be back up and running in no time.

Contact Customer Support

The first step is to contact Spotify customer support. They should be able to help you get your account reset without too much trouble.

However, you need to be accurate with the information you give them. For example, they will need to know your old email address and the new email address you would like to use.

It's essential to be accurate with the information you provide to Spotify customer support, as this can help reduce confusion, which may prolong the process. The same goes for your details such as name and address. It helps the company make sure that they are dealing with the account owner. Otherwise, anyone can claim to be the owner.

The customer support team will update your email address, and you will reset your Spotify account. Therefore, give the correct email address that you're using.

The email address update may take a few minutes or hours to process. Spotify customer support can give you a more accurate time frame. The customer support team will update your email address, and you will reset your Spotify account password.

Follow the instructions in the password reset email that comes to you. If you do not receive the password reset email, be sure to check your spam folder. If the email is not there, contact Spotify customer support for further assistance.

Check if You Have an Invitation

If you can't reset your account because the email address is no longer active, you may have received an invitation to join Spotify. This can happen if someone shares a playlist with you or sends you an album.

When you click on the link in the email, it will take you to a page where you can create a new Spotify account using the email address associated with the invitation. If you don't have an invitation, you'll need to contact customer support, as outlined earlier in this article.

Use a Different Email Address

If you don't want to contact customer support and are unsure if you have an invitation, then the next best thing to try is to use a different email address. It can be any email address, but it's often best to use one you're already using for another account such as Gmail or Yahoo.

When you sign up for Spotify using a different email address, you'll be asked if you want to link your accounts. You can do this by inputting the email address and password for the account you want to connect to. After you've linked your accounts, you'll be able to access Spotify with either email address.

What Happens If I Want To Reset My Password?

If you're having trouble resetting your Spotify account because you can't remember your old password, then you can try resetting your password. To do this, go to the Spotify website and click on the "Forgot your password?" link.

Enter the email address associated with your Spotify account, and you'll be sent a password reset link. Once you click on the link, you'll be able to choose a new password for your account.

With a new password, you should be able to log in to your Spotify account and reset it without any problems.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Reset My Spotify Account If I No Longer Have the Email Account Associated with My Account?

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GetHuman has been working for over 10 years on sourcing information about big organizations like Spotify in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Spotify Account If I No Longer Have the Email Account Associated with My Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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