Not only do we write step by step manuals for how to solve common T-Mobile customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing T-Mobile customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other T-Mobile customers
Got new phone. Messages won’t send
Hello. My sim has been locked sense last year. Can u help me unlocked it plz?
Need to check on ** iPhone on t mobile
Good evening I would like to deactivate my voicemail because someone wants to enter ext...
My phone screen went black and my tablet account information must be corrupted. I can't...
I would like to pay my Granddaughter bill
Billing problems. Continuous error in billing. I’ve called several times and get disco...
Need a supervisor. Been deal with this problem since October
I am very upset with tmobile service lately, spoke with a rep * days ago to inform them...
Need to talk to live person from t-mobile. My service was suppose to be restored but wasnt.
Haven't received phone
Need to transfer ownership of account, and set up automatic payments.
Hi!My iphone is currently broken, I would like to place an online claim to order a new one.
No equipment was received. No sims card received. Been on hold for * hour and ** min w...
Did not get our sims card when ups said they delivered it yesterday. We didn't get it.
I keep getting failed calls when I’m talking to people and I’m trying to Call a card co...
Change my phone number
need to speak to customer service representativeSee more issues reported by T-Mobile customers
GetHuman has no affiliation whatsoever with T-Mobile, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of T-Mobile have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.