How Do I Recover My UberEATS Account?

Learn how to recover your Ubereats account quickly.

Apr 28, 2020

Ubereats is an American food ordering and delivery service. The company launched in 2014 and has expanded to deliver food in over 200 cities in over 20 countries. Users can use the app to search for available food nearby, order the food to their location, and pay via the app. If you have an Ubereats account and can't access it, follow these steps to recover your account.

Forgot Your Password

  1. Go to www.ubereats.com

  2. In the top right corner, select 'Sign In.'

  3. Enter your email address or phone number and select 'Next.'

  4. On the next page that asks you for your password, select 'Forgot Password.'

  5. You will be prompted to re-enter your email address.

  6. An email with a reset password link will be sent to the email address provided. Open the email, click on the reset password link, and create a new password.

  7. You can now use this new password to sign in to your account.

  8. You will receive a confirmation when your password has been successfully changed.

Forgot Your Username

  1. Go to www.ubereats.com

  2. In the top right corner, select 'Sign In.'

  3. You sign into an Ubereats account with a phone number or email address. Try all of your email addresses or phone number to see if they work. If they don't work, you may need to reach out to Ubereats Customer Service for more help.

Call Into Ubereats Customer Service

If you're having difficulties with the process outlined above, you can reach out to Ubereat's customer service team. When you call in, explain the difficulties you're having accessing your account. The customer service representative will walk you through troubleshooting steps.

Email Into Ubereats Customer Service

If you prefer not to speak to someone on the phone, you can also email Ubereat's customer service team. Make sure to explain that you have already tried troubleshooting otherwise they will simply provide you with the 'forgot password' instructions. Provide as many details as possible to ensure the problem gets resolved as quickly as possible. However, note that it may take several business days for Ubereats to respond to you, so this isn't the fastest available option.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Recover My UberEATS Account?

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