Not only do we write step by step manuals for how to solve common Verizon FiOS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon FiOS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon FiOS customers
Cannot get Fox News . I could yesterday but not today. What gives? For $****month I s...
router can connect to google or printer need permission
Need old past bills back to ****
Moving. Cancel service.
Router is allowing LAN connections but no WiFi connection. Have attempted rebooting and...
Internet connection is impaired
Moved to new house and brought router. Plugged into wall Fios connector, and wifi appea...
Pay my bill and I don’t have the account number
Service outage on all verizon FiOS service in our triple play bundle. I work from a ho...
Trying to upload Fios app. Would not accept my password or temporary password.
I’m trying to have Verizon remove the WiFi service from my mother’s account. She is eld...
Set installation appointment
hi my tv keeps saying no signal.like * weeks issue i need tech support.
The FIOS cable is loose from my house
Very slow internet. We pay for gig speed and we are currently getting around **mgs.
I need to reset the password for my wifi system but I cannot login to my wifi because I...
Upgraded service package has not taken effect yet after * hrs
Fios tv is on BEHIND a big screen that describes the movie Joe Bell. It's like superim...See more issues reported by Verizon FiOS customers
GetHuman has no affiliation whatsoever with Verizon FiOS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon FiOS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.