How Do I Set Up Autopay for My Verizon FiOS Bill?

This simple guide explains how Verizon FiOS customers can set up autopay for their internet bill. If you are a Verizon customer who would like to set up autopay, this article will be of benefit to you. The guide explains how to access your online account, how to set up autopay online, and what to do if these steps don't work.

If you're a Verizon FiOS customer who would like to set up autopay for your internet bill, here's how.

You're a Verizon FiOS customer because the company offers great fibre optic services and affordable deals. However, you want to set up paperless autopay for your bill because it's eco-friendly and to ensure your payment is on time every month. Setting up autopay for your Verizon FiOS bill is quick and easy, and can be done via the Verizon website.

To learn how you can set up autopay for Verizon FiOS bill, read this easy to follow guide.

Setting Up Autopay Online:

Visit The Website:

The first step you need to take is to visit the Verizon website.

Once you have navigated to the homepage, locate the 'Sign In' button, which can be found in the top right-hand corner. Click on the 'Sign In' button to view the drop-down menu. From the menu, select the 'My Verizon' hyperlink.

Sign In:

On the sign-in page, you need to enter your user ID and Verizon account password. Once you have successfully entered your information, click on the 'Sign In' button.

If you cannot remember you account details, you can reset your login details by clicking on the 'Forgotten Your Info?' hyperlink at the button of the sign-in window. Follow the instructions to reset your login information and then sign in as usual.

Change Your Payment Options:

From the main navigation bar of your online Verizon FiOS account, you will see the 'Bills' tab. Select 'Bills' to view the drop-down menu, and then select 'Payment Options.'

When you reach the payment options page, locate the 'Recent Activities' menu and select the 'Set Up AutoPay' option from the list. On the next page, click on the 'Get Started' button to be transferred to the set-up page.

On the first set-up page, make sure the 'Enroll in AutoPay' box is checked under the 'Autopay' menu. If this box is already checked, you can go ahead and click 'Continue.'

Choose Your Payment Method:

If you have already chosen a payment method for your online Verizon FiOS account, you can simply choose the method you would like to use.

However, if you need to set up a payment method, click on the 'Add or edit payment methods' option, then add your debit card as a payment method and click 'Continue.'

It may be important to note that you can add multiple credit or debit cards to your account, but only one can be used for autopay.

Schedule Your Autopay:

You will need to select a date for your Verizon FiOS bill to be taken from your account. This payment will be taken on the same day each month.

To choose a day, click on the drop-down menu, and pick the day that is best suited to you. Finally, click continue and review Verizon's terms and conditions before clicking on the 'Accept and Enroll button at the bottom of the page.

If This Doesn't Work:

If after taking these steps you are still unable to set up autopay for your Verizon FiOS bill, contact the customer service team.

The customer service contact details are on the GetHuman website.

Further questions?

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Set Up Autopay for My Verizon FiOS Bill?

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GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Set Up Autopay for My Verizon FiOS Bill? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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