Virgin Mobile Customer Service

Contact Virgin Mobile & solve common issues

Use Virgin Mobile's Phone Number

Virgin Mobile's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Virgin Mobile. Below you will also find the phone and non-phone-based contact information we've gathered.

Virgin Mobile: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Virgin Mobile.
There's more!
Click below to show 36 more questions, answers, and complete guides to common Virgin Mobile customer support problems.

Contacting Virgin Mobile customer support

Below you can compare and contrast the 4 ways to contact Virgin Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving Virgin Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Virgin Mobile across the following channels: Phone, Twitter, Web, Facebook.

Phone number / contactWaitVotes
866-402-7366
Customer Service
5 mins1104
@VMUCare
Customer Service
88 mins155
Online Help at boostmobile.com
Customer Service
< 37 hrs412
facebook.com/VirginMobileUSA
Customer Service
2 mins289

Recent reasons customers contacted Virgin Mobile:

You and your team is clearly a fraud. I bought a sim card for my father to use for ** d...
Unable to speak, health reason. I tried to get a new phone, old one screen broken. Show...
Change number of credit card
My phone number has been canceled, ***-***-****, and I wish to reinstate it.*This is Ne...
Wanting to check options for roaming united states
My sim is not recognised. I had been using a Bali SIM card for data then reverted back...
select seats in advance due to short layover time but not being allowed to do so.
I'm.currently a mobile contract customer for virgin mobile.*I'm.kn holiday in Canada an...
Where is the locations to mobile number *** *** *****
Question about monthly plan cancel policy

Help me with my issue

Does GetHuman work with Virgin Mobile?

GetHuman does not work with Virgin Mobile's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Virgin Mobile at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Virgin Mobile's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Virgin Mobile at a Glance

Virgin Mobile has no chat option
Virgin Mobile has no customer email
Virgin Mobile has 1 help forum
Virgin Mobile has 1 twitter handle
Virgin Mobile has 1 facebook page
Contact information overview

Answered on this page:

How Do I Cancel My Service with Virgin Mobile?
How Can I Fix a Cracked or Broken Virgin Mobile Phone?
How Do I Report a Problem with My Virgin Mobile Wireless / Mobile Phone?
How Do I Check If There's a Virgin Mobile Internet or Cell Service Outage?
How Do I Make a Payment Arrangement with Virgin Mobile?
How Can I Access My Virgin Mobile Bill and Settings Online?
Is Virgin Mobile Cellphone Service Any Good?
Solutions to common issues

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